AI Payments Engineering Team – Job Description
Roles:
•    AIOps Engineer
•    AI Automation Engineer
•    Senior AI Engineer (Payments & Architecture)

Team Overview
We are building a next-generation AI Payments Engineering Team to design and deliver an AI-native Payments Operating System.
This team will combine AI engineering, payments domain expertise, and production automation to transform high-effort, high-risk financial operations into scalable, intelligent, and auditable systems.
The team will focus on automating critical Payments processes such as Least cost routing, reconciliations, audit, Incident automation etc.
The mission is to deliver efficiency with control integrity—not just automation speed.

3. Senior AI Engineer (Payments Architecture & Strategy)
Core Focus
Own the long-term architecture and evolution toward an AI-native Payments platform.
Key Responsibilities
•    Assess and map end-to-end Payments operations, including:
o    Reconciliations
o    Reporting & controls
o    Audit

Identify

Operational bottlenecks
- Capability gaps
- Integration failures
Define a Payments automation roadmap based on:
- Operational impact
- Regulatory risk
- Scalability
Design the AI-native Payments Operating System, including:
- Agentic system design
- Data pipelines
- Integration with financial systems
- Control and reporting frameworks
Design and implement an agentic Payments layer that:
- Operates alongside the current stack
- Automates workflows today
- Enables gradual migration to a future-state architecture
Evaluate and simplify the existing Payments technology stack
Represent Payments in the AI Center of Excellence, ensuring alignment across teams

AI Governance & Risk Management

Classify all automation by risk tier before development
Ensure each solution includes:
- Named Process Owner
- Documented data flows
- Access controls
- Full audit logging
Design automation that preserves control integrity in regulated environments

Platform & Capability Building

Develop reusable frameworks, templates, and workflows
Create documentation and standards to scale adoption
Build dashboards and metrics to measure:
- Efficiency gains
- Cost reduction
- Risk outcomes
- ROI
Train Payments teams on AI-enabled workflows and tools

Collaboration & Stakeholder Engagement

Work closely with:
- Payments Backend teams
- Infrastructure & platform teams
- Compliance & audit teams
- AI Center of Excellence
Translate business and finance requirements into technical solutions and roadmaps
Communicate effectively with technical and non-technical stakeholders

What the Team Brings

Technical Expertise

Hands-on experience deploying production-grade AI/agentic systems
Strong understanding of:
- LLM orchestration
- Multi-agent systems
- AI failure modes in high-stakes environments
Proficiency in:
- Spring AI/Python-based orchestration
- Workflow engines (n8n or equivalent)
- AI APIs (Anthropic/Claude or similar)

Systems & Architecture Thinking

Ability to deliver across the lifecycle: Discovery → Design → Build → Deploy → Optimize
Strong architectural thinking for scalable, future-ready platforms

Ways of Working

Operates effectively in fast-paced, ambiguous environments
Strong ownership mindset with a bias for execution
Ability to bridge business and engineering domains

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

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Senior AI Engineer (Payments Architecture & Strategy)